Frequently Asked Questions
What type of work is eligible?
All photo-based work is eligible, be it film, digital, tintype, camera-less, etc.
How do I submit?
Simply hashtag your image on Instagram #theprintswap or send us an email (email@example.com) with your images at 620 px wide.
If I upload my image and pay the fee, will my image be promoted in any way?
We will endeavor to run as many Print Swap images on social media as possible while not overwhelming our followers with imagery, but unfortunately we cannot promise that your image will be posted. While we’ve loved running every image on social that has been submitted to The Print Swap over the last 4 months, we are unfortunately unable to continue this perk due to the growth of the project.
How many photos may I submit?
You can submit as many images as you like. For each print you submit, you will receive one back from another photographer around the world.
Can two photographers submit as one entry?
Yes, but if an image from your team is selected, only one print will be mailed out.
Is there a fee to submit?
Yes, there is a fee of $40 per print to participate.
So if I pay the fee, do I get a print?
Yes. Photographers will both give and receive a print.
Can I choose the print I receive in return?
All participating photographers will receive a surprise print in the mail.
Do I have to pay for shipping and printing?
No, photographers are not responsible for shipping and printing fees.
Is there a type of photograph that you will not accept?
We accept all genres of photography except for nudes. We reserve the right to refund any submissions that do not fit our criteria for the swap.
How does the exhibition judging work?
Print Swap photo editors and/or guest curator(s) judge the submissions. Winners are chosen and notified on an ongoing basis.
What size should my image be?
Your image should be 2400 px on the shortest side. 300dpi.
Color space: RGB preferred
Color Profile: “Adobe RGB (1998)” is preferred.
What's the deal with the exhibitions?
We decided to organize exhibitions for selected, participating Print Swap photographers after numerous requests. The exhibitions are a way for us to showcase some of the inspiring images that are participating in the swap to audiences around the world. Our goal is 6 world-wide exhibitions in 2018!
Do I automatically get in the exhibition if I upload my high res image for The Print Swap?
It depends on the exhibition. However, ALL Print Swap participants between September 14 and November 11, 2018 will exhibit at our holiday show in NYC in December 2018. .
When will I get the print?
It should takes 4-5 weeks to receive the print once all of the winners have been chosen (depending upon where you live). However, we are working on making the turnaround time faster. Prints are mailed from the United States and the United Kingdom.
What if I don't receive my print?
Please get in touch with us at firstname.lastname@example.org if you have not received your print and it has been 5 weeks.
What if my print is damaged in the mail.
Please let us know, and we will get another one out to you.
What if I don't like my print?
There are no refunds or exchanges, but hopefully it will grow on you!
I have a question not listed here. How do I get in touch?
Have a look at our terms and conditions. If you still have a question, please email email@example.com for more information. We are here to help during regular business hours and will try to answer your inquiries as soon as we can!